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Intelligent automation can improve accuracy and productivity as you transition to hybrid work.

3 Benefits of Intelligent Automation

Companies are beginning to encounter some new challenges as they transition to a permanent hybrid work model. While some businesses are inviting employees back to headquarters, others are permanently embracing remote teams. Many fall somewhere in the middle with a hybrid environment, and learning to operate asynchronously relies heavily on intelligent automation.

An asynchronous work model comes with its own challenges, but for many companies, the benefits of allowing their employees to have more flexibility to work in schedules that fit their lifestyle outweigh the difficulties. Before everyone gets back into the habit of scheduling one unproductive in-person meeting after another, businesses are rushing to preserve productivity gains through intelligent automation. Here are the benefits you can expect from prioritizing intelligent automation:

Better Accuracy: Even with the best intentions from your best employees, mistakes happen – especially when employees are tired or stressed. Whether it’s a simple oversight or bypassing a time-consuming step, manual processes come with a bit of risk. By moving to intelligent automation, methods are followed automatically, decision-making is removed, and steps are followed methodically. As the steps are refined and improved, accuracy gets even better over time.

Productivity Gains: Intelligent automation can reduce processing time by half or even more. It frees up employee hours, improves the efficiency of individual processes, and creates a work culture that looks for ways to gain time for other projects. You can present automation as an expansion of the overall rebalancing that hybrid work has introduced; not only are employees getting back personal time from discontinued commuting but also gaining professional time through automation.

In addition, your employees’ job satisfaction soars with intelligent automation. By removing mundane tasks, they get more time to focus on exciting projects that move the company forward.

Customer Service Gains: Automated processes aren’t limited by work hours, so unlike a human employee, your automated customer service tools can support customers at any time of day. This makes it easier to meet demand, including during spikes in call volume and off-hours requests. Not only will you have faster response times but also a reduction in errors.

Watch for Pitfalls: In order for intelligent automation to successfully support hybrid work, there are a few areas to be aware of:

  • Failing to implement a defined strategy that includes short-, medium-, and long-term plans and implications can prevent automation from offering the expected benefits. It’s also important to choose carefully when it comes to automation solutions and the providers you partner with.
  • While many companies turn to automation to take the pressure off their IT teams, intelligent automation does require more IT support than traditional automation. The compute, storage, and other infrastructure requirements will need both remote and on-premise support from IT.
  • With any technology advancement, there is the potential for resistance to change from your team. Careful consideration of how intelligent automation will affect roles, processes, and ways of working will help you prepare your team for changes.

When it’s time to introduce intelligent automation to better equip your teams for hybrid work, contact us at Safari Solutions. We look not just at automation solutions but also at your technology stack as a whole to determine the right fit for your business goals.

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Sports Production Services
Safari’s work at All-Star game was terrific. Our client had a last-minute ask that my team was not aware of until the day a representative arrived on site. Their techs didn’t have a solid plan on what their needs were but Safari’s complete knowledge of networks and sharp inquiries into what our client was trying to do literally saved the day in getting their project off the ground. They could NOT have pulled off what they needed without Safari’s involvement.
A large event operations team
I wanted to reach out and say thanks to you and the entire team for the hard work and assistance in making our tournament a success. There is a comfort in knowing the staff is extremely knowledgeable and efficient at solving issues and providing customer service when those challenges arise. We also appreciate you all having our best interests in mind when determining what services we will have in place throughout the property.
A global sports magazine
I travel to sporting events, especially golf tournaments, often. Critical to my daily operation is stable and quick connectivity as I'm constantly transmitting large volumes of images. I know that when I'm working with the Safari Team I've got nothing to worry about. Their systems always work and the set-up and connection are simple. I would highly recommend Safari Events to any vendor in need of voice and data services
Fortune 500 Company
This event provides a unique challenge to us with the venue moving to a new location each year. I know that when I show up at the trailer that things are going to be ready. I really appreciate that you purchased additional equipment for your inventory as part of my backup plans and risk mitigations. The Safari Team is very professional, responsive, and committed to quality for flawless delivery of the event. Thank you!
An international sports broadcast network
I just wanted to put on record my thanks for your help. The connectivity you always provide is the best we get at any tournament worldwide and is always stable. When we had a minor problem this year, you kindly changed things for us several times until, with your help, I was able to identify that it was actually a problem at our base back home! Without your help, I wouldn't have been able to do that. Many thanks, See you next time!
A regional telecommunications communications company
It was nice working with your company on this event. I would like to thank you and your crew for all the teamwork. Your guys were great at helping us decide how to build our system for this event. They have great knowledge of how to get it done. Jim and I were always treated like part of the team.
A Connecticut based Non Profit Organization
Thank you again for all of your time and efforts! It was another great event and Safari plays a big part in that! If there is any type of survey or post-event review I can fill out to speak to the fantastic service, I am more than happy to do so. I look forward to working together in the future
Multi-Location consumer product company
My Safari team was awesome and really went above and beyond. I just got off the phone with them now after they fixed my issue. They certainly didn’t have to stay after 5 pm to help me but did so. I just wanted to let you know your team is a great asset!
Large Event Organization
I just wanted to take a moment to thank you for your dedication and hard work for. It is amazing to have you on our team advocating for us. I have so much trust that you are always looking out for our best interest.
CTO, Industry Association
We appreciate your team and how valuable they have been in handling both our immediate needs and our long term initiatives. Including the great work they did in helping us save over $100K by renegotiating an incorrectly renewed contract. We are happy customers which is a tribute to the team.
COO - Regional Bank
Safari played a significant role in the upgrade of our telecommunications to VOIP and, not only was it a smooth transition, They became the proverbial member of the family because of our reliance upon her.

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