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GDPR and other compliance regulations can impact how enterprise cloud solutions should be deployed.

Don’t Forget Compliance in Your Enterprise Cloud Plans

The pandemic has been credited with accelerating the migration to cloud computing; but well before March 2020, there were companies with enterprise cloud solutions on their short list of priorities. For those that had already replaced on-site technology with cloud-based solutions, the pandemic was a pivot, but for those that had only it on their radar, the pandemic required a shift in priorities.

One of the areas that made the transition to work-from-home settings easier was cloud-based communications technology. Voice over internet protocol (VoIP) solutions like unified communications as a service (UCaaS) offered company agents the ability to work from anywhere. If they had an internet connection, they could access a consistent work experience.

For many companies, the switch to cloud computing and cloud-based communications also meant an upgrade to network infrastructure. Many networks were not equipped to handle the bandwidth-hungry requirements of UCaaS, and features like videoconferencing and voice calls fell prey to factors like latency and congestion on overcrowded pathways. A shift to virtualized networking through software-defined wide area networking (SD-WAN) allowed for traffic prioritization over a variety of pathways, depending on the mission critical nature of the transmission.

The result is that work-from-home employees now have the communications technology they need to not only match productivity but exceed it due to improved collaboration and shared workspaces. With improved networking solutions, they can enjoy videoconferencing sessions without any dropped packets or latency.

But for all these seemingly perfectly-timed technology advances that were available when the pandemic hit, IT teams had yet another challenge to sort out: compliance. Alongside the development of technologies like UCaaS and SD-WAN, there has been another development occurring: GDPR.

The General Data Protection Regulation is a set of compliance rules issued by the European Union, but it has helped to shape many of the regulations for privacy compliance around the globe.

If you are planning a migration to enterprise cloud solutions like UCaaS, it is important that your planning stages include measures to account for compliance in cloud computing:

Licensing: Enterprise cloud telecommunications solutions providers, such as those for UCaaS, must secure the statutory rights to provide telecom services in each geographical area they serve. If you are trying to expand at a global level, be forewarned that this process can be long and difficult.

Emergency Numbers: It doesn’t matter how fancy your UCaaS solution is or the features it offers; most local governments will require that it allow every number to call national shortcodes for emergencies. They must be able to call 911 in the United States or 112 in France, for example.

Lawful Interception: This is the ability to allow access to communications records for the purpose of police use or that of national security. It’s important to verify that your provider has the technical infrastructure to allow lawful interception.

Investing in enterprise cloud solutions for communications can be a disruptive change for your company, improving productivity and speeding decision-making. But it can also create immeasurable challenges if compliance is not part of the process from the initial planning. Contact us at Safari Solutions to discuss a comprehensive view of your technology planning, including your potential shift to cloud communications.


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Sports Production Services
Safari’s work at All-Star game was terrific. Our client had a last-minute ask that my team was not aware of until the day a representative arrived on site. Their techs didn’t have a solid plan on what their needs were but Safari’s complete knowledge of networks and sharp inquiries into what our client was trying to do literally saved the day in getting their project off the ground. They could NOT have pulled off what they needed without Safari’s involvement.
A large event operations team
I wanted to reach out and say thanks to you and the entire team for the hard work and assistance in making our tournament a success. There is a comfort in knowing the staff is extremely knowledgeable and efficient at solving issues and providing customer service when those challenges arise. We also appreciate you all having our best interests in mind when determining what services we will have in place throughout the property.
A global sports magazine
I travel to sporting events, especially golf tournaments, often. Critical to my daily operation is stable and quick connectivity as I'm constantly transmitting large volumes of images. I know that when I'm working with the Safari Team I've got nothing to worry about. Their systems always work and the set-up and connection are simple. I would highly recommend Safari Events to any vendor in need of voice and data services
Fortune 500 Company
This event provides a unique challenge to us with the venue moving to a new location each year. I know that when I show up at the trailer that things are going to be ready. I really appreciate that you purchased additional equipment for your inventory as part of my backup plans and risk mitigations. The Safari Team is very professional, responsive, and committed to quality for flawless delivery of the event. Thank you!
An international sports broadcast network
I just wanted to put on record my thanks for your help. The connectivity you always provide is the best we get at any tournament worldwide and is always stable. When we had a minor problem this year, you kindly changed things for us several times until, with your help, I was able to identify that it was actually a problem at our base back home! Without your help, I wouldn't have been able to do that. Many thanks, See you next time!
A regional telecommunications communications company
It was nice working with your company on this event. I would like to thank you and your crew for all the teamwork. Your guys were great at helping us decide how to build our system for this event. They have great knowledge of how to get it done. Jim and I were always treated like part of the team.
A Connecticut based Non Profit Organization
Thank you again for all of your time and efforts! It was another great event and Safari plays a big part in that! If there is any type of survey or post-event review I can fill out to speak to the fantastic service, I am more than happy to do so. I look forward to working together in the future
Multi-Location consumer product company
My Safari team was awesome and really went above and beyond. I just got off the phone with them now after they fixed my issue. They certainly didn’t have to stay after 5 pm to help me but did so. I just wanted to let you know your team is a great asset!
Large Event Organization
I just wanted to take a moment to thank you for your dedication and hard work for. It is amazing to have you on our team advocating for us. I have so much trust that you are always looking out for our best interest.
CTO, Industry Association
We appreciate your team and how valuable they have been in handling both our immediate needs and our long term initiatives. Including the great work they did in helping us save over $100K by renegotiating an incorrectly renewed contract. We are happy customers which is a tribute to the team.
COO - Regional Bank
Safari played a significant role in the upgrade of our telecommunications to VOIP and, not only was it a smooth transition, They became the proverbial member of the family because of our reliance upon her.

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