Our latest news, education and events
With an increase in collaboration applications, IT needs to ensure that secure collaboration tools are prioritized.

3 Steps to Secure Collaboration

Even with some businesses returning to the office, many are finding that the benefits of a remote workforce, such as improved productivity, employee satisfaction, and cost savings, are driving a more permanent work-from-home plan. Businesses are planning for long-term collaboration technology solutions for remote work, and one of the key priorities in this area is secure collaboration.

The shift to remote work resulted in a major increase in the number of collaboration applications available, and Metrigy’s report entitled “Workplace Collaboration: 2021-22” included the responses of representatives from 476 companies. Among the participants, 41% indicated that they were using more than one meeting application. More than one-third (38%) are using more than one team collaboration tool, and 15% have more than one phone system.

Perhaps most importantly to the concerns of secure collaboration, 58% of respondents report that they are allowing external users access to their collaboration tools or will plan to do so by the end of the year. 

Are Collaboration Tools Secure? Collaboration tools are flooding the market, and they come with varying security features, with the best offering fine-grained policies that control who can join meetings, file sharing, and external access. Providers are moving toward offering end-to-end encryption, but it’s not available in every application.

The primary concern around secure collaboration is whether outside parties can gain unauthorized access to meetings and team spaces, including the content shared in these spaces. There’s also a lack of consistency in how these tools offer security features, and with the fast growth, there are challenges with trying to enforce consistency in security policies or trying to establish end-to-end visibility to identify threats. Additional threats include toll fraud attacks and denial-of-service attacks

Step One: Prevent Security Risks. The constant challenge for enterprise IT and security teams is balancing secure collaboration with effective collaboration. According to the study from Metrigy, only 41% of respondents have a collaboration security plan in place, while an additional 31% are considering a plan or working to put one in place this year.

The effort put into developing a security plan tends to pay off; while there is no causation established in this finding, the study shows that organizations with a proactive plan for secure collaboration were associated with the highest ROI levels and improved productivity.

Components of a secure collaboration technology plan include application layer gateways or firewalls, the use of data loss prevention (DLP) controls, and policy in place to promote compliance with regulatory requirements. They may also include third-party security audits, patch management, and structured assessments of providers.

Step Two: Implement Secure Collaboration Technology. There are platforms that are designed for secure collaboration, enabling policy enforcement and management from a centralized dashboard that can be used across collaboration applications. Security teams should carefully examine the features and capabilities of the security platforms being considered, as some are more focused on protection against voice over internet protocol (VoIP) threats that target session initiation protocol (SIP) trunks or endpoints. Others prioritize a centralized policy management for secure collaboration that applies across platforms to limit the ability to share content.

Step Three: Build Risk Awareness. Across many businesses, secure collaboration is a subject discussed by chief information security officers (CISOs) and their teams, but they may not be fully up to date on the latest collaboration threats. It is ideal for security teams to have a collaboration security lead among their members.Creating a secure environment for technology-based collaboration requires a holistic perspective. It is important that every aspect of your business be evaluated to identify the best combination of collaboration solutions for your unique needs. Contact us at Safari Solutions to learn how your business can safely leverage technology for business growth.

SHARE:

Share on linkedin
Sports Production Services
Safari’s work at All-Star game was terrific. Our client had a last-minute ask that my team was not aware of until the day a representative arrived on site. Their techs didn’t have a solid plan on what their needs were but Safari’s complete knowledge of networks and sharp inquiries into what our client was trying to do literally saved the day in getting their project off the ground. They could NOT have pulled off what they needed without Safari’s involvement.
A large event operations team
I wanted to reach out and say thanks to you and the entire team for the hard work and assistance in making our tournament a success. There is a comfort in knowing the staff is extremely knowledgeable and efficient at solving issues and providing customer service when those challenges arise. We also appreciate you all having our best interests in mind when determining what services we will have in place throughout the property.
A global sports magazine
I travel to sporting events, especially golf tournaments, often. Critical to my daily operation is stable and quick connectivity as I'm constantly transmitting large volumes of images. I know that when I'm working with the Safari Team I've got nothing to worry about. Their systems always work and the set-up and connection are simple. I would highly recommend Safari Events to any vendor in need of voice and data services
Fortune 500 Company
This event provides a unique challenge to us with the venue moving to a new location each year. I know that when I show up at the trailer that things are going to be ready. I really appreciate that you purchased additional equipment for your inventory as part of my backup plans and risk mitigations. The Safari Team is very professional, responsive, and committed to quality for flawless delivery of the event. Thank you!
An international sports broadcast network
I just wanted to put on record my thanks for your help. The connectivity you always provide is the best we get at any tournament worldwide and is always stable. When we had a minor problem this year, you kindly changed things for us several times until, with your help, I was able to identify that it was actually a problem at our base back home! Without your help, I wouldn't have been able to do that. Many thanks, See you next time!
A regional telecommunications communications company
It was nice working with your company on this event. I would like to thank you and your crew for all the teamwork. Your guys were great at helping us decide how to build our system for this event. They have great knowledge of how to get it done. Jim and I were always treated like part of the team.
A Connecticut based Non Profit Organization
Thank you again for all of your time and efforts! It was another great event and Safari plays a big part in that! If there is any type of survey or post-event review I can fill out to speak to the fantastic service, I am more than happy to do so. I look forward to working together in the future
Multi-Location consumer product company
My Safari team was awesome and really went above and beyond. I just got off the phone with them now after they fixed my issue. They certainly didn’t have to stay after 5 pm to help me but did so. I just wanted to let you know your team is a great asset!
Large Event Organization
I just wanted to take a moment to thank you for your dedication and hard work for. It is amazing to have you on our team advocating for us. I have so much trust that you are always looking out for our best interest.
CTO, Industry Association
We appreciate your team and how valuable they have been in handling both our immediate needs and our long term initiatives. Including the great work they did in helping us save over $100K by renegotiating an incorrectly renewed contract. We are happy customers which is a tribute to the team.
COO - Regional Bank
Safari played a significant role in the upgrade of our telecommunications to VOIP and, not only was it a smooth transition, They became the proverbial member of the family because of our reliance upon her.

Subscribe to our email list to receive impactful technology tips, education and event information.

Come Out And Meet The Team

We value an active presence at presentations for fellow thought-leaders and innovators.