Our latest news, education and events
AI regulation is increasing to protect consumer data and prevent discriminatory algorithms.

3 Ways AI is Changing Telecom

Artificial Intelligence (AI) is becoming a central focus of conversation in the telecom industry. Two big areas of impact are network operations and optimizing the customer experience, with telecom operators finding new ways to inform decision-making with predictive analytics. AI tools are expected to continue to grow as network complexity also increases.

When considering the consumer, it is easy to see how a network that can utilize AI for traffic optimization, offering high-speed, latency-free connections in an online shopping experience could outpace a competitor that is lagging behind in adopting AI technology. Likewise, a customer experience that allows for quick, automated answers enables the customer to direct their interactions with the brand. Take a look at three areas that are gaining traction related to AI in telecom:

Measurable Benefits: AI is making a significant impact among telecom companies that have implemented it. A recent Nvidia survey found that 73% of participants reported increased annual revenue at their companies, while 80% recorded cost savings. While AI is not primarily intended as a way to eliminate jobs, it does allow companies to dedicate human resources to complex issues when AI is handling the more rote requests.

Some experts predict that there could be a second-wave digital transformation, in which companies that have not implemented AI technology experience a critical disadvantage from not having the tools that customers depend on for quick, easy interactions.

Regulation Struggle To Keep Up: As with any technology development, the regulation of AI lags behind the need for it. AI, in particular, has some controversial problems emerging where the technology often can’t account for ethics and actual impact of policy. Areas such as privacy, algorithmic bias and ethics are all impacted by AI advances.

Algorithmic bias may be the most pressing issue requiring regulation. For instance, facial recognition technology may discriminate based on gender or race, screening resumes and allowing health tools to have a bias against racial or socioeconomic information.

Regulation and new laws surrounding AI are showing growth, with the number of bills passed on the topic increasing from one in 2016 to 18 in 2021.

Hitting Back on Scams and Cyber Attacks: The increase in distributed denial of service (DDoS), as well as scam text messaging and robocalls has led to conversations around whether service providers should be required to block questionable traffic.

Until this is decided, companies need AI-powered tools that allow for an advanced cyber security approach that detects threats and equips teams for a fast response. From monitoring network activity to detecting anomalies, AI provides the solutions that companies need to reduce risk and address vulnerabilities.

AI continues to infiltrate the telecom world, offering efficiencies and cost savings to companies that utilize it. Contact us at Safari Solutions to learn more about the areas of your business that might benefit from AI technology.


Sports Production Services
Safari’s work at All-Star game was terrific. Our client had a last-minute ask that my team was not aware of until the day a representative arrived on site. Their techs didn’t have a solid plan on what their needs were but Safari’s complete knowledge of networks and sharp inquiries into what our client was trying to do literally saved the day in getting their project off the ground. They could NOT have pulled off what they needed without Safari’s involvement.
A large event operations team
I wanted to reach out and say thanks to you and the entire team for the hard work and assistance in making our tournament a success. There is a comfort in knowing the staff is extremely knowledgeable and efficient at solving issues and providing customer service when those challenges arise. We also appreciate you all having our best interests in mind when determining what services we will have in place throughout the property.
A global sports magazine
I travel to sporting events, especially golf tournaments, often. Critical to my daily operation is stable and quick connectivity as I'm constantly transmitting large volumes of images. I know that when I'm working with the Safari Team I've got nothing to worry about. Their systems always work and the set-up and connection are simple. I would highly recommend Safari Events to any vendor in need of voice and data services
Fortune 500 Company
This event provides a unique challenge to us with the venue moving to a new location each year. I know that when I show up at the trailer that things are going to be ready. I really appreciate that you purchased additional equipment for your inventory as part of my backup plans and risk mitigations. The Safari Team is very professional, responsive, and committed to quality for flawless delivery of the event. Thank you!
An international sports broadcast network
I just wanted to put on record my thanks for your help. The connectivity you always provide is the best we get at any tournament worldwide and is always stable. When we had a minor problem this year, you kindly changed things for us several times until, with your help, I was able to identify that it was actually a problem at our base back home! Without your help, I wouldn't have been able to do that. Many thanks, See you next time!
A regional telecommunications communications company
It was nice working with your company on this event. I would like to thank you and your crew for all the teamwork. Your guys were great at helping us decide how to build our system for this event. They have great knowledge of how to get it done. Jim and I were always treated like part of the team.
A Connecticut based Non Profit Organization
Thank you again for all of your time and efforts! It was another great event and Safari plays a big part in that! If there is any type of survey or post-event review I can fill out to speak to the fantastic service, I am more than happy to do so. I look forward to working together in the future
Multi-Location consumer product company
My Safari team was awesome and really went above and beyond. I just got off the phone with them now after they fixed my issue. They certainly didn’t have to stay after 5 pm to help me but did so. I just wanted to let you know your team is a great asset!
Large Event Organization
I just wanted to take a moment to thank you for your dedication and hard work for. It is amazing to have you on our team advocating for us. I have so much trust that you are always looking out for our best interest.
CTO, Industry Association
We appreciate your team and how valuable they have been in handling both our immediate needs and our long term initiatives. Including the great work they did in helping us save over $100K by renegotiating an incorrectly renewed contract. We are happy customers which is a tribute to the team.
COO - Regional Bank
Safari played a significant role in the upgrade of our telecommunications to VOIP and, not only was it a smooth transition, They became the proverbial member of the family because of our reliance upon her.

Subscribe to our email list to receive impactful technology tips, education and event information.

Come Out And Meet The Team

We value an active presence at presentations for fellow thought-leaders and innovators.